FAQ

FAQ

Water-saving controller related FAQ

Based on a user's habits, a water-saving controller can reduce water usage by around 30-50% when compared to usage before installation.

Currently, the product requires a pull-out faucet to be paired with.

First, check if there are any conditions to install a socket underneath the sink. Then, use a pull-out faucet. If both of these requirements are met, the installation process should be straightforward and uncomplicated.

During a power outage, switch the automatic/manual lever of the water-saving control to manual mode. Then, manually turn on the water faucet handle to access the water supply.

No, you can tap once and the water will flow continuously for up to 3 minutes tap again to shut it off. We built a timer in the tap feature to prevent overflow so the tap will shut off automatically in 3 minutes if there is no next step.

No, the product comes with an installation manual, and there are also installation videos available on the official website for reference.

Any other questions?

Let’s work together to create a better life. Please feel free to contact us, and we welcome your inquiries.